I can't (re)log in to the My Sibelga app. What now?

There are several reasons why you can't log in anymore.

You forgot your password
You can click on 'Forgot password' on the login screen. You will then receive an email with further instructions.

You forgot your email address
Have you tried several of your email addresses and still can't log in? Then call our customer service at 02 549 41 00.

Another technical problem with logging in?
Use the contact form in our app and describe your problem as accurately as possible.

Overview my account

Insight into your energy consumption and more control over your bill?


This is possible with the My Sibelga app!