When creating a new account, you are required to provide a mobile phone number. This is used to send you a validation code via SMS for additional security purposes.

Did you not receive the validation code?

  • Go to the login screen and request to have the code resent.
  • Alternatively, request to be called, where a robot will provide you with the code over the phone.

Still having trouble?

Call our customer service at 02 549 41 00.

Insight into your energy consumption and more control over your bill?


This is possible with the My Sibelga app!